At A&H, we stand behind the quality of our products. We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Refund Eligibility
4-Day Refund Window: You have 4 days from the date of purchase to request a refund.
Condition: Products must be slightly used and in original condition.
Original Receipt: Please keep your order confirmation or receipt for reference.
Defective Items: Defective or damaged items are eligible for refund or replacement regardless of condition.
How to Request a Refund
Contact our customer service team at 03002953525
Provide your order number and reason for the refund
Follow the return shipping instructions we provide
Once we receive and inspect your item, we'll process your refund
Refund Processing
Processing Time: Refunds are processed within 5-7 business days after we receive your returned item.
Refund Method: Refunds will be issued to your original payment method.
Shipping Costs: Original shipping costs are non-refundable unless the return is due to our error or a defective product.
Return Shipping: Customers are responsible for return shipping costs unless the item is defective or damaged.
Exchanges
If you'd like to exchange your item for a different size, color, or product, we're happy to help! Exchanges are processed at no additional cost if initiated within 4 days of purchase.
Non-Refundable Items
Items purchased on final sale or clearance
Custom or personalized products
Items damaged due to misuse or improper care
Products without original packaging or proof of purchase
Questions?
If you have any questions about our refund policy or need assistance, please don't hesitate to contact us. Our customer service team is available Monday-Friday, 9 AM - 5 PM (Asia/Karachi time).
